Frequently Asked Questions
Here are answers to some of the most common questions we receive about our export and import services:
What services does Exoplanet Trading Group offer for exporters?
We offer a full suite of export services including logistics management, customs brokerage, export documentation, and international freight forwarding to ensure your products reach global markets efficiently.
How does Exoplanet Trading Group handle import regulations?
Our import services include regulatory compliance assistance, tariff classification, duty calculation, and liaison with customs authorities to streamline the import process, reducing delays and ensuring compliance with international trade laws.
What are your logistics solutions for perishable goods?
We specialize in cold chain logistics, offering refrigerated transport, temperature-controlled storage, and expedited shipping options to maintain the integrity of perishable goods throughout the export/import process.
Can Exoplanet Trading Group assist with trade compliance?
Absolutely, we provide consultancy on trade compliance, helping with documentation, understanding trade agreements, and ensuring your business adheres to international trade regulations to avoid penalties.
How do you ensure the security of cargo during transit?
We employ stringent security measures including GPS tracking, secure container seals, and partnership with trusted carriers to safeguard your cargo from origin to destination.
What documentation is required for international shipping?
Key documents include the Commercial Invoice, Bill of Lading, Packing List, Certificate of Origin, and possibly an Export License or Inspection Certificate depending on the goods and destination. We assist in preparing all necessary paperwork.
Do you offer insurance for shipments?
Yes, we provide cargo insurance options to protect your shipments against loss or damage during transit, tailored to cover specific risks associated with international shipping.
How do you manage customs clearance for complex shipments?
Our team of experienced customs brokers handles complex shipments by ensuring all regulatory requirements are met, coordinating with customs officials, and managing any additional inspections or certifications needed.
What are the benefits of using incoterms in international trade?
Incoterms clarify the responsibilities of buyers and sellers regarding costs, risks, and logistics, helping to prevent misunderstandings and disputes in international trade transactions.
How does Exoplanet Trading Group reduce shipping costs?
We optimize shipping routes, consolidate freight, negotiate better carrier rates, and advise on packaging solutions to minimize costs while maintaining service quality.